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PDF Manager printer not being added to Devices and Printers

This support note applies to:

  • PDF Manager (AU)
  • PDF Manager (NZ)
Article ID: 35226

When installing PDF Manager on a Windows 8 or Server 2012 computer, the MYOB PDF Manager printer is not added to the list of Devices and Printers.

To resolve, you must download the Windows 8/Server 2012 specific build of PDF Manager 1.6 from my.MYOB Australia and install it on all relevant machines.

This release is labelled:

 ****This download is for environments where Windows Server 2012, 32 & 64 bit Windows 8 and 32 & 64 bit SQL 2012 is used****

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