Receipt not appearing in Debtors Ledger Receipts report

This support note applies to:

  • AE Practice Manager (NZ)

  • AE Practice Manager (AU)

Article ID: 14074

You may find when printing out the Debtors Ledger Receipts report within AE Practice Manager (AE PM), there may be receipts missing for a particular client.

To resolve, check the Responsibility tab on the client to ensure a valid partner with a Start Date exists without an End Date.