This support note applies to:
- AO Practice Manager (AU)
- AO Tax (AU)
- AE Practice Manager (AU)
- AE Tax Series 6 & 8 (AU)
- AE Tax (AU)
Article ID: 33478
In MYOB Accountants Enterprise (AE) and Accountants Office (AO) you can reopen a closed client if required.
To view closed clients
- Log into MYOB AE/AO and click the Contacts icon. The Find Clients tab appears.
- From the bottom left of the Find Clients tab, select the Include Closed clients checkbox. All former and current clients now appear in the client listing.
To reopen a client
In AO PM, open the client. The Main tab appears.
- From the Tasks panel select Re-open client. The client is re-opened.
- Click OK to save the changes. The closed client has now been re-opened.
