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Report filter error when using 'Is Null' or 'Is Not Null' in Client reports

This support note applies to:

  • AO Practice Manager (NZ)
  • AO Practice Manager (AU)
Article ID: 31932492

In MYOB AO version 5.4.28, when using Filter 'Is Null' or 'Is Not Null' in the Date Closed field shows a message ' The Report Filter could not be applied'.

This happens on the following Client reports:

  • Client Details
  • Client and Contact Addresses
  • Client Contact details
  • Contacts and Clients

And WIP and Debt/Client Summary.

We're aware of this issue and working on a solution.

As a workaround, use the filter Between <dates> and <dates> in the Date Closed filed.

For example Between 01/07/2018 and 30/06/2019


Insert PR# 162678390567

SR# 162567882229

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