Report not exporting from Report Export & Import

This support note applies to:

• AO Tax (NZ)
• AE Statutory Reporter (NZ)
• Workpapers (NZ)
• AO Practice Manager (NZ)
• AO Practice Manager (AU)
• AO Tax (AU)
• AE Workpapers (AU)
• AE Statutory Reporter (AU)

In MYOB Accountants Enterprise (AE) you may find when trying to export a report from within Reports > Report Export & Import to backup customised report for example, the report does not export.

You may also find when when previewing a report and selecting any of the Export to Excel options, the system may freeze and no information displays.

To resolve this issue ensure there are no special characters,for example '/' or '\' in the title of the report.