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Report not exporting from Report Export & Import

This support note applies to:

  • AO Tax (NZ)
  • AE Statutory Reporter (NZ)
  • Workpapers (NZ)
  • AO Practice Manager (NZ)
  • AO Practice Manager (AU)
  • AO Tax (AU)
  • AE Workpapers (AU)
  • AE Statutory Reporter (AU)
Article ID: 34044

In MYOB Accountants Enterprise (AE) you may find when trying to export a report from within Reports > Report Export & Import to backup customised report for example, the report does not export.

You may also find when when previewing a report and selecting any of the Export to Excel options, the system may freeze and no information displays.

To resolve this issue ensure there are no special characters,for example '/' or '\' in the title of the report.

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