Resetting the lodgment history of a tax return or form in AO Tax

This support note applies to:

AO Tax (AU)

These instructions require technical expertise

Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.

Article ID: 33909

Only perform this procedure if MYOB Support has advised you to do so.

You will be required to reset the lodgment history;

When the return appears as not lodged (fields are not locked), there is no validation or transmission report and the system warns you that the return is lodged upon completion or
If the 'Return lodged via' field in Return Properties is greyed out.

To reset the lodgment history of a tax return or other forms

Back up AO Tax. Refer to Backing up the MYOB AE or AO database AO Tax is backed up.
Open Windows Explorer and navigate to X:\MYOBAO\AOSQL\TAX\SR.EXE where X:\ is your installed directory of MYOB AO. The Tax folder opens.
Double-click the sr.exe file.The Login gateway window appears.

Where X:\MYOBAO\AOSQL is your installed directory of MYOB AO.
Log on using the User code SUPERVIS and the Password S6; then click OK. The Folders window appears.

If the Folders window does not appear, click the Administration link on the Navigation Bar; then the Folders link.
Double-click the Ledgers folder. The Ledgers window appears.
Right-click on relevant affected tax year, such as Tax 2013 and select Properties. The Shortcut properties window appears.
Click the Options tab. The details of the tab appear.
Type /s in the Command field and then click OK. The Ledgers window re-appears.
Highlight Tax 2013 and press ENTER. The message "These routines should only be run under the supervision of support" appears.
Click OK. A shortcut menu appears.

If the Enter Master Password window appears, type your password and press ENTER. The default master password is ASSERT.
Click 5. Other Utilities. Another shortcut menu appears.
Click 9. Reset lodgment history. The Delete Lodgment History window appears.
Highlight the return or form that you want to delete the lodgment history of, then click Delete. The history is deleted and the return no longer appears.
Click Close. The Ledgers window re-appears.
Right-click Tax 2013 and select Properties. The Shortcut properties window appears.
Click the Options tab. The details of the tab appear.
Delete the /s in the Command field and click OK. The Ledgers window re-appears.
From the File menu select Exit. The Windows Desktop appears.

The lodgment history of the return is deleted and you can now re-complete the return.

In case the return does not appear in tag for ELS window for output, access the return properties of return ( Icon of a hand holding a paper) on the right hand side top corner of the return and change the Returns Lodged via option under General tab to 'E' and click OK.