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Resolving AE Tax performance issues when running VMware

This support note applies to:

  • AO Tax (AU)
  • AE Tax Series 6 & 8 (AU)
  • AE Tax (AU)
Article ID: 37281

Sites running VMware can have poor performance inside AE Tax when utilising the E1000e network drivers.

The resolution is to stop using E1000e network drivers and switch over to VMXNET 3 drivers.

Please see your IT provider to ensure the changes are made correctly and with minimal impact to your firm.

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