Run time error "10: This array is fixed or temporarily locked" in a Terminal Server environment when previewing reports
This support note applies to:
- AE Reporter (NZ)
- AE Reporter (AU)
These instructions require technical expertise
Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.
In MYOB Accountants Enterprise (AE) Reporter you may experience the Run time error "10: This array is fixed or temporarily locked" in a Terminal Server environment when previewing reports.
To produce financial reports ensure that the registry key GeneratorPreviewZoomLevel is present on both the Terminal Server and the Workstation and that the value for this key is set to 100%.
If the error continues to occur, reduce the screen resolution on the Terminal Server.
MYOB INTERNAL STAFF ONLY
Internal Notes:
Another registry setting to review and amend when the above is unsuccessful is GeneratorPreviewWindowState.
Change this setting to 2, or if it is already set to 2, change it to be 1 and review the result. If still unsucessful, change it back to 2, ie refreshing the original value.