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'Save with Contact' Add-In not appearing in Word or Excel


This support note applies to:

  • AE Practice Manager (AU)

  • AE Practice Manager (NZ)

Article ID: 35264

If you find that the 'Save with Contact' Add-In is not available in MS Word for example, when you click the Add-Ins menu option, but is available in MS Excel, it may be caused by the Add-In being disabled in Word.

To resolve, enable the Save with Contact Add-In Word or Excel.

To enable the Add-in in Office 2007
  1. In Word or Excel 2007, click the Office button on the top left corner of the application. The drop-down appears.

  2. Select Word / Excel Options (right bottom corner of the application). The Word / Excel Option screen appears

  3. Select Add-Ins from the left hand side. The Add-In details appear in the right hand pane.

  4. From Manage, select Disabled Items from the drop-down and click Go. The Disabled Items screen appears.

  5. Highlight Save with Contacts and click Enable. The Add-In disappears from the Disabled Items.

  6. Close all screens and re-open Word or Excel.

To enable the Add-in in Office 2010
  1. In Word or Excel 2010, click File > Options.

  2. Select Add-Ins from the left hand side. The Add-In details appear in the right hand pane.

  3. From Manage, select Disabled Items from the drop-down and click Go. The Disabled Items screen appears.

  4. Highlight Save with Contacts and click Enable. The Add-In disappears from the Disabled Items.

  5. Close all screens and re-open Word or Excel.

MYOB INTERNAL STAFF ONLY

Internal Notes:

s/r 12598414773 



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