This support note applies to:
AE Practice Manager (AU)
AE Practice Manager (NZ)
Article ID: 35264
If you find that the 'Save with Contact' Add-In is not available in MS Word for example, when you click the Add-Ins menu option, but is available in MS Excel, it may be caused by the Add-In being disabled in Word.
To resolve, enable the Save with Contact Add-In Word or Excel.
To enable the Add-in in Office 2007
In Word or Excel 2007, click the Office button on the top left corner of the application. The drop-down appears.
Select Word / Excel Options (right bottom corner of the application). The Word / Excel Option screen appears
Select Add-Ins from the left hand side. The Add-In details appear in the right hand pane.
From Manage, select Disabled Items from the drop-down and click Go. The Disabled Items screen appears.
Highlight Save with Contacts and click Enable. The Add-In disappears from the Disabled Items.
Close all screens and re-open Word or Excel.
To enable the Add-in in Office 2010
In Word or Excel 2010, click File > Options.
Select Add-Ins from the left hand side. The Add-In details appear in the right hand pane.
From Manage, select Disabled Items from the drop-down and click Go. The Disabled Items screen appears.
Highlight Save with Contacts and click Enable. The Add-In disappears from the Disabled Items.
Close all screens and re-open Word or Excel.
MYOB INTERNAL STAFF ONLY
Internal Notes:
s/r 12598414773