Scan option in PDF Manager does not work in Windows 10 environments
This support note applies to:
- PDF Manager (AU)
- PDF Manager (NZ)
In MYOB PDF Manager you may experience that the Scan option does not work on a workstation using Windows 10.
To import the document into PDF Manager, we recommend using the scanning software provided by your scanner manufacturer to scan your documents to an MYOB Watchfolder. You can then import the scanned documents from the MYOB Watchfolder into PDF Manager.
For information on Watchfolders and creating a Watchfolder, take a look at Creating a Watchfolder
MYOB is investigating this issue.
MYOB INTERNAL STAFF ONLY
Insert PR# 133740748310
SR# 133736428756