This support note applies to:
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
If using Periodic mode within timesheets and sort has been selected on the Client/Assignment field, this then displays all entries to sort by Client/Assignment order rather than the order in which they were entered.
To resolve, contact MYOB Support and quote KB article 32876.
MYOB INTERNAL STAFF ONLY
Webex into SQL server and remove the value - 'TimesheetColumnSettingsPeriodic' within the 'UserProperties' table once you have found the relevant 'EmployeeID' from the 'Employee' table.