The Login Gateway can also appear if there is a corruption in the license files for System Release.
Ensure all users are out of MYOB as you cannot rename these files with users accessing the system.
- Open Windows Explorer and navigate to the x:\sol64\s6 folder. The contents of the S6 folder appears.
- Right-click on each of the s60.tcf and s60.tnf and select Rename.
Type the s60tcf.oldzz and s60tnf.oldzz and press ENTER
The files mentioned are hidden files and can only be seen if options to show hidden files are selected in folder properties. Follow the menu path: Start > Control Panel > Folder Options. Click the View tab and select the Show Hidden Files and Folders option.
- Login to AE and open a tax return. This will recreate the S60 files.