Windows Installer Coordinator window endlessly cycles when installing MYOB
This support note applies to:
- AE Accounts (AU)
- AE Assets (AU)
- AE Assets (NZ)
- AE Assets Live (AU)
- AE Corporate Compliance (AU)
- AE Document Manager (AU)
- AE Investments (AU)
- AE MAS (AU)
- AE MAS (NZ)
- AE Practice Manager (AU)
- AE Reporter (AU)
- AE Reporter (NZ)
- AE Statutory Reporter (AU)
- AE System Release (AU)
- AE System Release (NZ)
- AE Tax (AU)
- AE Tax (NZ)
- AE Tax Series 6 & 8 (AU)
- AE Workpapers (AU)
- AO Classic (NZ)
- AO Classic General Ledger (AU)
- AO Classic Practice Management (AU)
- AO Classic Tax (AU)
- AO Corporate Compliance (AU)
- AO Practice Manager (AU)
- AO Practice Manager (NZ)
- AO Statutory Reporter (AU)
- AO Tax (AU)
- AO Tax (NZ)
- AO Workpapers (AU)
- PDF Manager (AU)
- PDF Manager (NZ)
- PMA (AU)
- PMA (NZ)
- Profiles (AU)
- Timecost (AU)
Article ID: 36193
When installing or updating MYOB software, a window with the title Windows Installer Coordinator may appear. The progress bar on this window continues endlessly as it is caught in a loop.
This is an issue with Windows Installer RDS Compatibility which you can resolve by turning this feature off.
To do this go through Group Policy or through a registry edit. This will require technical expertise so please ask your IT professional.