This support note applies to:
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AE Accounts (AU)
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AE Assets (AU)
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AE Assets (NZ)
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AE Assets Live (AU)
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AE Corporate Compliance (AU)
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AE Document Manager (AU)
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AE Investments (AU)
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AE MAS (AU)
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AE MAS (NZ)
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AE Practice Manager (AU)
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AE Reporter (AU)
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AE Reporter (NZ)
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AE Statutory Reporter (AU)
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AE System Release (AU)
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AE System Release (NZ)
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AE Tax (AU)
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AE Tax (NZ)
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AE Tax Series 6 & 8 (AU)
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AE Workpapers (AU)
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AO Classic (NZ)
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AO Classic General Ledger (AU)
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AO Classic Practice Management (AU)
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AO Classic Tax (AU)
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AO Corporate Compliance (AU)
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AO Practice Manager (AU)
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AO Practice Manager (NZ)
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AO Statutory Reporter (AU)
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AO Tax (AU)
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AO Tax (NZ)
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AO Workpapers (AU)
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PDF Manager (AU)
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PDF Manager (NZ)
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PMA (AU)
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PMA (NZ)
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Profiles (AU)
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Timecost (AU)
When installing or updating MYOB software, a window with the title Windows Installer Coordinator may appear. The progress bar on this window continues endlessly as it is caught in a loop.
This is an issue with Windows Installer RDS Compatibility which you can resolve by turning this feature off.
To do this go through Group Policy or through a registry edit. This will require technical expertise so please ask your IT professional.