Individual return (Income details schedule) errors
If you can’t find the error you’re looking for, see the ATO’s list of PLS errors
CMN.ATO.INCLDTS.000014
When a positive Superannuation income stream tax withheld amount is present and the answer to the question "Are you under 60 years of age and a death benefits dependant, where the deceased died at 60 years or over?" is 'no' (false), a positive amount for Superannuation income stream taxable component taxed element, Superannuation income stream taxable component untaxed element, Superannuation income stream tax free component, Superannuation income stream lump sum in arrears taxable component taxed element, Superannuation income stream lump sum in arrears taxable component untaxed element or Superannuation income stream lump sum in arrears tax free component must also be provided.
Solution
To fix the issue, call support and quote the rejection error number.
Support notes
You may need to edit the output file to fix the issue. Please talk to product specialist.
CMN.ATO.INCDTLS.000365
Other foreign income instance is incomplete
The error happens in the Distributions from Trust worksheet where there's a zero in the foreign income section but the foreign income schedule has not been completed.
Solution
If there's no foreign income applicable for the tax return:
-
Delete the code from the distributions from Trusts worksheet and
-
Delete the 'for' schedule from preparation > delete schedules.
CMN.ATO.INCLDTS.000375
Business income statement industry production type must not be provided.
The error happens when there's industry production type in the business income statements and payment summaries (bip) worksheet.
Solution
Remove the code from industry production type and relodge.
CMN.ATO.INCDTLS.000387
Non-primary production other deductions from trusts amount details are incomplete
Solution
This error occurs if you’ve not completed mandatory fields (the fields with an orange background) Distributions received from Trusts schedule
CMN.ATO.INCDTLS.000423
Capital gains amount incorrect
Solution
To fix this error, in the Distributions form trust schedule. Check CGT discount amount if there is no gross capital gain.