MYOB Business sync: Out of Balance error

If you have an MYOB Business file synced in Client Accounting, you might see an Unbalanced error.

This error can happen if the previous years' MYOB Business files are out of balance and the transactions don’t match the ending balances in MYOB Business.

To fix the error

1. Review the MYOB Business file transactions that show the differences between the balance sheet accounts and their closing balances.

2. Fix the transactions manually in MYOB Business ledger.

Review the transactions

1. Go to Business settings in MYOB Business and take a note of the opening balance date.

   

2. Go to Reporting > Reports and run the Balance sheet for the latest period and make a note of the current balance of the main bank account.
   

   

3. Click the current year balance on the main account and run the transactions report. Enter the Opening Balance date that you noted from the Business Settings window in Date from field. Make a note of the Ending balance.
   

   

4. Compare the Ending balance from the Transaction report to the Actual balance in the Balance sheet report.

   • If the balances are different, then the MYOB Business file is missing transactions.

   • The difference in the value is
     Ending balance in the Transaction report - Actual balance in the Balance sheet report.