The Maintenance > Client/Supplier > Dispute Types page enables you to add and delete dispute types for creditor accounts.
A dispute type could be a disagreement in terms or items that were charged for but not received. Dispute types are used to indicate why payments are being withheld from creditor accounts.
To add a dispute type
Select Maintenance > Client/Supplier > Dispute Types on the main menu or Maintenance > Maintenance Map > Client/Supplier > Dispute Types. The Maintenance — Dispute Types page opens.
Enter the type of dispute in the first blank line at the top of the table.
Press [Enter]. To add more dispute types.
Click OK to save the information and close the Maintenance — Dispute Types page.
To delete a dispute type
Select Maintenance > Client/Supplier > Dispute Types on the main menu or Maintenance > Maintenance Map > Client/Supplier > Dispute Types. The Maintenance — Dispute Types page opens.
Select the row containing the dispute type you want to delete.
Click to highlight the entire row.
Press [Delete]. A Confirm Delete message is displayed.
Click Yes. The Dispute Type is deleted.
Click OK to save the changes and close the Maintenance — Dispute Types page.
JavaScript errors detected
Please note, these errors can depend on your browser setup.
If this problem persists, please contact our support.
