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Dispute types

Accountants Enterprise with Practice Manager only

The Maintenance > Client/Supplier > Dispute Types page enables you to add and delete dispute types for creditor accounts.

A dispute type could be a disagreement in terms or items that were charged for but not received. Dispute types are used to indicate why payments are being withheld from creditor accounts.


 

To add a dispute type

  1. Select Maintenance > Client/Supplier > Dispute Types on the main menu or Maintenance > Maintenance Map > Client/Supplier > Dispute Types. The Maintenance — Dispute Types page opens.

  2. Enter the type of dispute in the first blank line at the top of the table.

  3. Press [Enter]. To add more dispute types.

  4. Click OK to save the information and close the Maintenance — Dispute Types page.

To delete a dispute type

  1. Select Maintenance > Client/Supplier > Dispute Types on the main menu or Maintenance > Maintenance Map > Client/Supplier > Dispute Types. The Maintenance — Dispute Types page opens.

  2. Select the row containing the dispute type you want to delete.

  3. Click row select.png to highlight the entire row.

  4. Press [Delete]. A Confirm Delete message is displayed.

  5. Click Yes. The Dispute Type is deleted.

  6. Click OK to save the changes and close the Maintenance — Dispute Types page.