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AE 5.4.35 hotfix 52700071 (Australia & New Zealand)

Release date—13 July 2020

Release notes

We’ve made some improvements to help prevent getting a system.outofmemoryexception error. This may occur when you are:

  • previewing reports in statutory reporter
  • adding documents in statutory reporter
  • adding workpapers.

Microsoft recommends that you restart your computer regularly. This is a good way to clear out the memory and close down processes and services in the background.

See AE 5.4.35 family groups issue for further information.

Install guide

Read through this installation guide before you begin installing this update. It will help you plan the tasks required.

Prerequisites
  • You must have MYOB AE/AO version 5.4.35.161 installed.
    To check your current version, click Help on the main menu and select About.
  • Ensure you have administrator access to the server where MYOB AE/AO is installed.
  • Ensure all users are logged out of all MYOB programs.
Step 1: Installing the hotfix
  1. Go to AE 5.4.35 family groups issue to download the hotfix file (or or contact MYOB support )and save it to your server location where you installed MYOB AE/AO.
  2. Double-click the executable to start the installation.
  3. In the Welcome to the InstallShield Wizard window, click Next.
  4. Select I accept the terms in the licence agreement.
  5. Click Next to install the utility.
  6. On the InstallShield Wizard Completed window, click Finish.
  7. To update workstations, run a workstation install on all workstations.
Step 2: Updating workstations

Workstations are updated automatically as part of this hotfix if auto-updates are enabled. If auto-updates are disabled in your environment, run a workstation install on all workstations

Do you use a terminal server?

If no, go toworkstationsetup.

If yes, go to terminalserversetup.

Workstation setup

  1. Log into the workstation as an administrator.
  2. Navigate to the setup.exe file on your server or computer where the server installation was performed:
    • AE Series 6/8: \\servername\CentralClient\setup.exe
    • AE: \MYOBAE\AESQL\WorkstationInstall\setup.exe
    • AO: \MYOBAO\AOSQL\WorkstationInstall\setup.exe
  3. Double-click setup.exe.
  4. In the Software licence agreement window:
    • Select I have read and accept the licence agreement
    • Click Next.
  5. In the Ready to Install window click Install Now.
  6. The Installation Progress window opens.

    If you receive the message, If you receive an “Open file security” warning message when opening MYOB Accountants Enterprise Workstation, it is recommended that you restart your computer, click OK.

    On completion, the Installation Complete window opens.

  7. Click Finish.
    The workstation installation is complete.

Terminal server setup

  1. Log on to the terminal server console.
  2. Open Control Panel > Classic View.
  3. Click Install Application on Terminal Server.
  4. Click Add New Programs.
  5. Navigate to the setup.exe file on your server or computer where the server installation was performed:
    • AE Series 6/8: \\servername\CentralClient\setup.exe
    • AE: \MYOBAE\AESQL\WorkstationInstall\setup.exe
    • AO: \MYOBAO\AOSQL\WorkstationInstall\setup.exe.
  6. Double-click setup.exe.
  7. In the Software licence agreement window, select I have read and accept the licence agreement and click Next.
  8. In the Ready to Install window, click Install Now.
  9. The Installation Progress window opens.

     If you receive the message, If you receive an “Open file security” warning message when opening MYOB Accountants Enterprise Workstation, it is recommended that you restart your computer, click OK.

    On completion, the Installation Complete window opens.

  10. Click Finish. The workstation installation is complete.
  11. Reboot the terminal server.

     Reboot your terminal server BEFORE you access the software.

Post-installation
  1. To confirm a successful installation, go to your deploy folder.

    Default server deploy folders

    • (AE) C:\MYOBAE\AESQL\Central\Deploy
    • (AO) C:\MYOBAO\AOSQL\Central\Deploy
    • (AE Framework) C:\Program Files (x86)\MYOB\CENTRAL\Deploy
  2. Check that the following .dll files match the Date modified below.


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