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AE/AO Client Accounting KB73400898 hotfix (Australia & New Zealand)

Release date—24 November 2021

Release notes

We've addressed the issue where the report formats were missing section headers and section totals after installing 5.4.41 update.

Some examples are: 

  • The heading and sub total for Current Assets are not appearing.
  • The total for the Provisions note is not appearing.
  • The Cost of Good Sold sub total is not longer appearing.
Install guide

Follow the steps below to install the hotfix.

  • You must have MYOB AE/AO version installed. To check your current version, click Help About.
    Ensure you have administrator access to the server where MYOB AE/AO is installed.
  • Ensure all users are logged out of MYOB AE/AO.
Installing the hotfix
  1. Go to my.MYOB and download the MYOB_AEAO_5.4.41_ANZ_Hotfix_KB73400898 file to your server location where you installed MYOB AE/AO.
  2. Double-click the executable to start the installation.
  3. In the Welcome to the InstallShield Wizard window, click Next.
  4. Select I accept the terms in the licence agreement. Click Next.

  5. In Ready to install window, click Install to start the installation.
  6. On the Install Completed window, click Finish.


Updating workstations

Workstations are updated automatically as part of this hotfix if auto-updates are enabled. If auto-updates are disabled in your environment, run a workstation install on all workstations.

Follow the steps for the product and setup you use:

Post-installation steps

Confirm a successful installation
  1. On your server or workstation, go to the Central\Deploy folder.

    Default server deploy folders:
    (AE) C:\MYOBAE\AESQL\Central\Deploy
    (AO) C:\MYOBAO\AOSQL\Central\Deploy
    (AE Framework) C:\Program Files (x86)\MYOB\CENTRAL\Deploy

  1. Find the MYOB.Reporter.Engine.Evaluator.Reporter.dll file in the Deploy folder
  2. Check that the date is 24/11/2021.
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