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AO Classic 23.0.0 hotfix 52691112 (New Zealand)

Release date—12 May 2020

Release notes

This hotfix resolves an issue in AO Classic 23.0.0.

For IR3 Individual returns eligible for Independent Earner Tax Credit (IETC), the Residual Income Tax (RIT) displayed incorrectly on 2020 tax return reports and e-Filed the incorrect RIT.

This is the second hotfix for AO Classic 23.0.0. See also AO Classic 23.0.0 hotfix 51806835.

Install guide
  • Make sure you have version 23.0.0 installed on your server or on your individual workstation.
  • Make sure everyone's logged out of all MYOB programs.
  • Check that your computer meets the system requirements.
  • Disable your antivirus.
  • Backing up my AO Classic data.
Task 1—Download the the hotfix
  1. Download the MYOB AO Classic Hotfix 52691112 - Update file from my.MYOB.
  2. Install the hotfix on either:

    • an individual workstation if it's not connected to your server, or

    • your server. If you install on a server, you then have to run a workstation setup on each workstation connected to the server (see below).

Task 2—Install the update on an individual workstation or on a server

If you're installing on a server, you must install on your server before running the workstation setup.

Before you begin, ensure all users are logged out of all MYOB programs.

  1. Log in to the workstation that has AO Classic installed.

    If your computer has security rights enabled, log in as an administrator.
  2. Confirm that everyone on your network has closed all MYOB programs.

    Don't open any MYOB programs during installation. Wait until the installation has finished before opening MYOB programs.

  3. Browse to the location where you downloaded the update file and run the .exe. The InstallShield wizard opens.

  4. Accept the licence agreement and click Next.

  5. Click Install.
  6. Click Finish.
  7. If you installed on:
    • an individual workstation that's not connected to a server, go to Post-installation.
    • a server, go to Task 3.
Task 3—Update workstations connected to the server

You only need to do this if you installed the update on a server, not an individual workstation. You also need to do this on the server itself if it has MYOB AO Classic.

After you've installed the update on your server:

  1. Log in to a workstation that has MYOB AO Classic installed.

    If your computer has security rights enabled, log in as an administrator.
    Don't open any MYOB programs on other workstations during installation. If you do, you could corrupt your data files. The update requires exclusive access to your data files.
  2. Disable any antivirus programs running on the workstation.
  3. Select Start > All Programs > MYOB > Update Accountants Office. The InstallShield wizard window opens.

    If you see an Open File Security or User Account Control warning message, click Run or Allow.

  4. Click OK.

  5. Repeat these steps on all workstations that have MYOB AO Classic, including on the server.

    To save time, after you start running the InstallShield update on one workstation, repeat these steps on the next workstation. You don't have to wait for one update to finish before moving on to the next workstation.

To confirm a successful installation, check the Tax Calculations version:

  1. Go to Help > About > Application details

  2. Select the Tax folder and, on the right, check that the Tax Calculations version is 2020.1.128.

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