Skip to main content
Skip table of contents

AO Classic 23.0.1 hotfix 31938723 (New Zealand)

Release date—12 October 2020

Release notes

This is the third hotfix for AO Classic 23.0.1. This hotfix (31938723) includes the changes from the first two hotfixes; you don't need to install the first hotfix (AO Classic 23.0.1 hotfix 52699817) or second hotfix (AO Classic 23.0.1 hotfix 54657212).

This hotfix resolves a payroll issue in AO Classic 23.0.1. The gross calculation was incorrect if there were incorrect dates in pay tables. We'll now automatically replace incorrect dates in pay tables with the correct pay period end date.

Previous hotfix release notes

Hotfix 52699817 (AO Classic 23.0.1)

This hotfix resolves an issue in AO Classic 23.0.1.

In all payroll reports, if you selected the option to display terminated employees, the report didn't display the terminated employees.

Hotfix 54657212 (AO Classic 23.0.1)

This hotfix resolves a couple of payroll issues in AO Classic 23.0.1:

  • S tax code was reported as STC in the pay day file.
  • Historical pay (before February 2019) displayed gross as 0 in the employee’s history. This was a display issue; the actual gross amount is correct in the pay.
Install guide
Prerequisites
  • Make sure you have version 23.0.1 installed on your server or on your individual workstation.
  • Make sure everyone's logged out of all MYOB programs.
  • Check that your computer meets the system requirements.
  • Disable your antivirus.
  • Backing up my AO Classic data.
Task 1—Download the the hotfix
  1. Download the MYOB AO Classic Hotfix 31938723 - Update file from my.MYOB.
  2. Install the hotfix on either:

    • an individual workstation if it's not connected to your server, or

    • your server. If you install on a server, you then have to run a workstation setup on each workstation connected to the server (see below).

Task 2—Install the update on an individual workstation or on a server

If you're installing on a server, you must install on your server before running the workstation setup.

Before you begin, ensure all users are logged out of all MYOB programs.

  1. Log in to the workstation that has AO Classic installed.

    If your computer has security rights enabled, log in as an administrator.
  2. Confirm that everyone on your network has closed all MYOB programs.

    Don't open any MYOB programs during installation. Wait until the installation has finished before opening MYOB programs.

  3. Browse to the location where you downloaded the update file and run the .exe. The InstallShield wizard opens.

  4. Accept the licence agreement and click Next.

  5. Click Install.
  6. Click Finish.
  7. If you installed on:
    • an individual workstation that's not connected to a server, go to Post-installation.
    • a server, go to Task 3.
Task 3—Update workstations connected to the server

You only need to do this if you installed the update on a server, not an individual workstation. You also need to do this on the server itself if it has MYOB AO Classic.

After you've installed the update on your server:

  1. Log in to a workstation that has MYOB AO Classic installed.

    If your computer has security rights enabled, log in as an administrator.
    Don't open any MYOB programs on other workstations during installation. If you do, you could corrupt your data files. The update requires exclusive access to your data files.
  2. Disable any antivirus programs running on the workstation.
  3. Select Start > All Programs > MYOB > Update MYOB AO Classic. The InstallShield wizard window opens.

    If you see an Open File Security or User Account Control warning message, click Run or Allow.

  4. Click OK.

  5. Repeat these steps on all workstations that have MYOB AO Classic, including on the server.

    To save time, after you start running the InstallShield update on one workstation, repeat these steps on the next workstation. You don't have to wait for one update to finish before moving on to the next workstation.
Post-installation

To confirm a successful installation:

  1. Go to Help > About > Application details.

  2. Select the Accountants Office Modules folder and, on the right, check that the Payroll version is 2020.5.1114.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.