AE Tax Workstation install stops at 85%
This support note applies to:
- AE Tax Series 6 & 8 (AU)
In MYOB Accountants Enterprise (AE) Tax Series 6/8, when performing the workstation install, this installation may stop at around 85% complete and display the error "AE Tax Workstation silently ... Removing backup files".
This error can occur due to a security warning being displayed in a window that is minimised or hidden by the installation window. The security warning relates to running an install over a network.
To resolve this issue, locate and display the minimised install security warning window from the Taskbar and then click OK. Alternatively, press ALT + TAB until the install security warning is displayed so that you can click OK to complete the install.