This support note applies to:
-
AO Tax (AU)
-
AE Tax Series 6 & 8 (AU)
-
AE Tax (AU)
In MYOB Tax, if you have completed a return or a form and it does not appear in the Tag for Lodgment (otherwise known as the ELS tag status window) or Lodgment Manager screens, this will be because the return or form is marked for manual lodgment via paper.
This can occur especially if you have recently refreshed the lodgment status of the return and have not updated the Return Properties to say that you want to lodge the return or form electronically.
These instructions will step you through resetting the properties of the return or form to enable electronic lodgment.
As the return or form will already have cleared the validation check and is marked as Complete, to resolve this issue, you'll need to update your lodgment preference ("Return lodged via" field) in the return properties.
To update the lodgment preference
-
Open the return and click the Edit Completed Form
-
Click the Properties
-
Click the ellipses button (
If the Return Lodged via field is greyed out and you are unable to select code E, you will need to reset the lodgment history.
-
Highlight code E click Select. The lodgment preference changes to E - Electronic Return.
-
Click OK. The changes in the Return Properties are saved and you're returned to the Tax return screen.
-
Click the Validate
Were you looking for information on changing the status of a return or form? We got you covered in
Changing the status of a tax return or form.