This support note applies to:
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AE Reporter (NZ)
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AE Reporter (AU)
Article ID: 23518
When accessing MYOB Accountants Enterprise (AE) Reporter, you may receive the message "Environment Error: -2147220991: -2147024770 Automation error The object invoked has disconnected from its clients".
This commonly error occurs when the Data Execution Prevention (DEP) Settings conflict with the requirements of AE Reporter. To resolve this error, apply DEP Settings for essential Windows programs and services only.
If applying this setting does not eliminate the error, you may need to temporarily disable both User Account Control (UAC) and your anti-virus software, then re-run a Reinstalling AE Reporter of AE Reporter.