Error: "55/Memory file is invalid" when opening Tax modules or extracting GST returns from General Ledger
This support note applies to:
AO Classic (NZ)
These instructions require technical expertise
Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.
In Accountants Office (AO) Classic, when opening Tax modules or extracting GST returns from the general ledger you may experience the error "55/Memory file is invalid".
This error is caused by corruption in the E-File settings file, efile.ctl.
To eliminate this error delete the 3 CADATA files and refresh your E-File parameters.
Please ensure you have a backup of your AO Classic data prior to performing these steps. For more details refer to Backing up my AO Classic data.