Error: "Automation Error (438). Object doesn't support this property or method"

This support note applies to:

  • AE Accounts (AU)

Article ID: 35770

In MYOB Accountants Enterprise (AE) Accounts, you may experience the error "Automation Error (438). Object doesn't support this property or method" when you review a report with the Export to Microsoft Excel option selected.

This occurs where the version of Excel you're exporting to, is a 64-bit version.

For MYOB compatibility with Microsoft Office, see Supported Microsoft Office Installations.