Error: "Client Accounting could not load Assets. Reason: structure map exception code 207..." when clicking on Client Accounting tab

This support note applies to:

  • AE Assets Live (AU)

  • AE Assets Live (NZ)

Article ID: 38970

In MYOB Client Accounting, you may experience  the error "Client Accounting could not load Assets. Reason: structure map exception code 207 internal exception while creating an instance" when clicking on Client Accounting tab.

To resolve this issue, complete the steps below to allow the affected users access to AE/AO Ledger:

Still not working?

Run the MAS Integration setup.exe from the Setup folder. This folder is commonly located in one of the following locations:

  • X:\SOL64\Setup\MAS Integration

  • X:\MYOBAE\AESQL\Tax\Setup\MAS Integration

Where X:\ is the drive your AE or AO software has been installed to.