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Error: 'Could not cast or convert from system,String to System.Collection.Generic.List' Assets Live

This support note applies to:

  • AO Assets Live (NZ)
  • AE Assets Live (NZ)
  • AO Assets Live (AU)
  • AE Assets Live (AU)
Article ID: 61213541


In MYOB Assets Live, you might experience the error: ‘Could not cast or convert from system,String to System.Collection.Generic.List [System.String]’ when trying to sell an asset.

We're aware of this issue and working on a solution.

Until it is fixed, as a workaround view the asset in the browser and sell it.


To view the asset in a browser
  1. Go to the client and select Client accounting > Assets tab.
  2. On the Tasks bar, under the Online menu select View in browser. The Assets online opens.
  3. Click the asset you want to sell and select the ellipses […]on the right-hand side and select Sell.
  4. Enter the details in Sell an asset window and click Confirm.

The asset is sold. This will be updated in client accounting in MYOB AE/AO.




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