Skip to main content
Skip table of contents

Error: "Could not find stored procedure master...XP_Viz2CDS" when adding new client

This support note applies to:

  • AE Practice Manager (NZ)
  • AE Practice Manager (AU)

These instructions require technical expertise

Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.

Article ID: 20662

In MYOB Accountants Enterprise Practice Manager (AEPM) you may see the following errors when adding or editing a client or employee after a server migration or an upgrade of SQL:

  • "Could not find stored procedure...master...XP_Viz2CDS" or

  • "Failed to create new Entity Solution6.VPM.Client.ClientFramework.frmWizard. The EXECUTE permission was denied on object 'xp_viz2CDS.dll, database 'master' schema 'dbo'".


To resolve these errors you need to run the Grant.sql script. For details on how to run a script, refer to Running a script through SQL Server Management Studio.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.