Error: "I/O error in TCF file" when opening a Tax return
This support note applies to:
- AE Tax (AU)
In MYOB Accountants Enterprise (AE), when opening Tax returns from a client's Tax tab or from the Tax homepage, you may experience the error "I/O error in TCF file".
This issue may occur in the following situations:
- When AE cannot connect to the System Release application
- When the Tax Program Path in the Tax Settings points to the incorrect location.
To correct this error, you'll need to update the Tax Program Path in the Tax Settings. Before you can do this, you'll need to know the location of System Release. If you are unsure of this location follow the steps in Finding the SOL64 or Tax directory to find out.