Error: "Licence Check Failed: Last Known Position is 9. Error 800f0033 - non-licenced environment"
This support note applies to:
AE Assets (AU)
AE Assets (NZ)
Article ID: 33155
In Accountants Enterprise (AE) Assets, you may experience the error "Licence Check Failed: Last Known Position is 9. Error 800f0033 - non-licenced environment" when attempting to open an AE Assets ledger.
This error occurs where the windows registry cannot read the files in the MYOB AE Registration folder because the file path entered is either incorrect or the file is missing.
To resolve this issue, perform the following steps.
These instructions require technical expertise!
Making changes to the registry and can cause issues with your system if performed incorrectly. We recommend having someone proficient with the Windows Operating System performs these instructions. For more details regarding making changes to the registry, refer to Important information for making registry edits and file changes
To locate the MRego and lic.ini files
Click the folder icon () on Windows Task bar to open File Explorer.
Using File Explorer, navigate to the location of the Registration folder. This is commonly found in the following locations:
\\ServerName\MYOBAE\Registration
X:\MYOBAE\AESQL\Registration
(Where ServerName is the machine name of the server or X:\ is the shared drive location where your MYOB software has been installed).
Check that the following files exist in this location. You may also want to take note of the folder path as you'll need this for the next task.
lic.ini
MRego.dll
MRego64.dll
To update your registry settings
From the desktop of the affected machine, right-click on the Windows Start menu ()and choose Run.
In the Open field, type regedit then click OK. The Registry Editor opens.
