Error: "Licence terminal count exceeded" when opening System Release

This support note applies to:

AE System Release (AU)

Article ID: 27327

Run the EPRESET external routine

For details, refer to Performing an EPRESET in Accountants Enterprise. Once you have run the EPRESET routine, open System Release and you should no longer receive the error.

If the error persists, delete the s60.tnf and the s60.tcf files located in the SOL64\S6 directory. Ensure that everyone has logged off from the server before deleting this file.

To delete the s60.tnf and s60.tcf files

On your Windows Desktop, right-click the Start button and select Explore. Windows Explorer starts.
Navigate to and open your S6 folder. For example, SOL64\S6.
Highlight the file named, s60.tnf, and from the File menu, select Delete. The message "Are you sure you want to send 's60.tnf' to the Recycle Bin?" appears.
Click Yes. The file is deleted and no longer appears in the folder.
Repeat steps 3 and 4 for the s60.tcf file.

The error no longer appears when accessing products through System Release.