Error: "Lock violation" when opening System Release products

Download S6Db32ChangePathUtility.exe and perform the following process.

1. Log Out of System Release:  Ensure that all workstations and the server has exited all System Release software including the Post process/Vizpost/Background process window.

2. Run the Utility file:  Run the utility as the Administrator on every workstation and the server where your MYOB software and data is located.

   

   If you are using a Remote Desktop or Terminal Server to access MYOB software, you should only need to run this utility once for the server however, the utility must be run on all other workstations and servers.

3. Delete the s60.tcf file only:  Once the utility has been run on all computers, locate and delete the s60.tcf file.  The s60.tcf file is located in your X:\SOL64\S6 or X:\MYOBAO\AOSQL\Tax\S6 where X: represents the drive letter where your System Release files are located.

   

   The s60.tcf file is a hidden file.  If it is not visible in your S6 directory you will need to make it visible. Refer to Viewing hidden files, folders and drives or enabling file extensions in Windows

The above steps must be completed on all computers prior to accessing the MYOB software. If any computer is missed, you will need to:

• Complete Steps 1 & 2 on all computers that have not run the utility file and then
• Complete Step 3.

If after completing this process, close then reopen AE or AO on the workstation.

If you are still experiencing this error, you may need to manually modify the registry on every workstation.

If you are still experiencing this issue, you will need to ensure that you have:

1. Performed the Run the utility file process in full on every workstation as outlined above and then
2. Manually modify the registry on every workstation, or check that the values are correct.

MYOB strongly advises that making changes to the registry incorrectly can render your system unusable

To manually modify the registry or check that the values are correct you will need to do the following:

1. Click Start on the toolbar. The Start menu appears.
2. In the "Search for programs and files" field, type regedit and press ENTER.
3. Press the HOME key on your keyboard. The Hive Pane shows "Computer" at the top of the list.
4. Press F3. The Find window appears.
5. In the "Find what:" field, type S6DB32.DLL and click "Find Next". S6DB32.DLL is entered in the "Find what:" field.
6. Locate from the right pane, a highlighted entry displaying a "Default" value, with a path to a S6DB32.DLL file.   Press ENTER to change the value. The Edit String window appears.
7. Change the value from C:\SOL64\S6DB32.DLL to <drive>:\SOL64\S6DB32.DLL where <drive> equals the drive letter that contains your System Release folder. The value is changed.
8. Press ENTER or click OK to close the Edit String window. The Edit String window closes.
9. Press F3 to resume the search.
10. Repeat steps 6 through 9 until the message "Finished searching through the registry" appears. The search has finished.

After running the utility file or updating the registry, if you still receive the error "Lock violation", check that the version of S6DB32.DLL is version 6.6.6.0. The Date modified for this file version should read 14/10/2015.

If you have recently installed AE Assets, the AE Assets installer may have replaced the S6DB32.DLL with an older version, dated 13/12/2006. This will need to be updated as follows.

To check the version of the S6DB32.DLL file:

1. Navigate to the relevant location for your operating system:

   Operating system	Location of S6DB32.DLL
   32-bit	C:\Windows\System32
   64-bit	C:\Windows\SysWOW64

2. Locate the file S6DB32.DLL and note the Date modified.

   1. If the Date modified is prior to 14/10/2015, copy the S6DB32.DLL file from the X:\SOL64 or X:\MYOBAE\AESQL\TAX location (where X:\ is drive AE/AO is installed to) and into the above folder.

If after completing this process you are still experiencing this error, re-run the S6Db32ChangePathUtility.exe utility again.