Error: "MYOB.Sbr.Desktop.Lodgement.LodgementEngine+d__83:MoveNext : '¬', hexadecimal value 0x1F, is an invalid character..." when lodging via PLS (Auskey)

This support note applies to:

AE Tax (AU)

Article ID: 38697

What you need to know:

The ATO is decommissioning AUSkey on 27 March 2020. See AUSkey decommissioning on the ATO website for more details.

If you’re using Lodgment Manager to lodge, you don’t need to do anything.
If you're using AUSkey Authentication to lodge, you can’t lodge after 27 March 2020. Talk to your client manager about how to upgrade your practice.

If you have any questions, call MYOB support.

In MYOB Accountants Enterprise (AE) and Accountants Office (AO) Tax version 2016.4, you may expereience the error "Error: ERR! -> MYOB.Sbr.Desktop.Lodgement.LodgementEngine+<Run>d__83:MoveNext : '¬', hexadecimal value 0x1F, is an invalid character. Line 1, position 1." when lodging via PLS (Auskey).

Please check the ATO Portal to confirm the return has been lodged and update the return status accordingly.

For information on how to reset the status of a return or form refer to Changing the status of a tax return or form

MYOB is investigating this issue.

MYOB Internal Notes:

Non-printing character 0x1F on agency response breaks parsing. This error occurs on AUSkey sites only, even though this code is also running in the API.

Insert PR# 145289242709