Menu icons missing in AE Practice Manager
This support note applies to:
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
Article ID: 34799
You may find when accessing Practice Manager that some of the menu icons are missing for example, the Timesheet and Debtors icon.
To resolve, run an uninstall and re-install of the client on the affected workstation.
Refer to KB 37087 - Installing and Uninstalling Accountants Enterprise (AE) on a workstation
If the issue persists please call support and quote KB 34799.
MYOB INTERNAL STAFF ONLY
SR 12235963711
If KB 37087 does not resolve, you may need to do a 'repair' of the AE PM server install selecting Configure Database during install.