Prebilling report by group not printing when run from a child client
This support note applies to:
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
In MYOB Accountants Enterprise (AE) Practice Manager (PM) the Prebilling report by group does not run when run directly from a child client. A message appears Report contains no data. Try altering the filter conditions and re-run the report.
The Prebilling report by group is designed to be run from the parent client of the group. To run a prebill report from a child client, select Prebilling report by type, employee or month.
It is possible to print prebilling reports in bulk by drilling down from the Aged WIP homepage. For full information please refer to Printing a Prebilling report for more than one client.
The drill down from the Aged WIP homepage can be grouped by parent and each client group can then be selected to print the Prebilling report by group.
However, if the parent client has no WIP it does not appear for selection, which is correct as clients with no WIP outstanding don't appear on aged WIP reports.
This in turn means that the Prebilling report by group does not print for the group as only the child clients are available for selection.
MYOB INTERNAL STAFF ONLY
SR # 11222746807
Problem # 11230308099
TT# 57775