This support note applies to:
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AO Classic Tax (AU)
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AO Classic Practice Management (AU)
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AO Classic General Ledger (AU)
Article ID: 25165
When printing a document to PDF from MYOB Accountants Offiice (AO) Classic, the application may become unresponsive.
Where this is a regular occurrence, you can resolve this issue by uninstalling and reinstalling the MYOB AO PDF Generator and Amyuni Document Converter.
More information about how to uninstall and reinstall these printers is available in Uninstalling and reinstalling MYOB AO PDF Generator and Amyuni Document Converter.