Resetting the lodgment history of a tax return or form in AE Tax

This support note applies to:

AE Tax (AU)

These instructions require technical expertise

Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.

Article ID: 29183

Only perform this procedure if MYOB Support has requested you to do so.

You will be required to reset the lodgment history;

When the return appears as not lodged (fields are not locked), there is no validation or transmission report, and the system warns you that the return is lodged upon completion or
If the 'Return lodged via' field in Return Properties is greyed out.

To reset the lodgment history

Before you begin Back up AE Tax. Refer to Backing up Accountants Enterprise Tax using System Release

At the Windows Desktop, click Start and then follow the menu path: Programs > MYOB Accountants Enterprise > System Release. The Login gateway window appears.

If the Login gateway does not appear, you automatically log on to System Release and you do not have level 6* security access, then from the File menu select Login as; then go to step 3. If you do have the level 6* security access go to step 4.
Log in as a user with level 6* security access, or if you do not have these logon details available, log on using the User code SUPERVIS and the Password S6; then click OK. The Folders window appears.

If the Folders window does not appear, click the Administration link on the Navigation panel; then the Folders link.
Highlight the folder with the Description Ledgers and press ENTER. The Ledgers window appears.
Right-click AE Tax 20xx and select Properties. The Shortcut properties window appears, where 20xx refers to the affected tax year.
Click the Options tab. The details of the tab appear.
Type /s in the Command field and click OK. The Ledgers window appears.
Double-click the AE Tax 20xx folder. The message "These routines should only be run under the supervision of support" appears.
Click OK. A shortcut menu appears.

If the Enter Master Password window appears, type your password and press ENTER. The default master password is ASSERT. If the default Master password is not accepted, contact your Practice Administrator.
Click 5. Other Utilities. Another shortcut menu appears.
Click 9. Reset lodgment history. The Delete Lodgment History window appears.
Highlight the return or form that you want to delete the lodgment history and click Delete. The history is deleted and the return no longer appears.
Click Close. The Ledgers window re-appears.
Right-click AE Tax 20xx and select Properties. The Shortcut properties window appears.
Click the Options tab. The details of the tab appear.
Delete the /s in the Command field and click OK. The Ledgers window re-appears.
From the File menu select Exit. The Windows Desktop appears.

The lodgment history of the return is deleted and you can now re-complete the return.

In case the return does not appear in tag for ELS window for output, access the return properties of return ( Icon of a hand holding a paper) on the right hand side top corner of the return and change the Returns Lodged via option under General tab to 'E' and click OK.