Returns displayed as Ready to Lodge after selecting Lodge in the Lodgment Manager homepage

This support note applies to:

• AO Tax (AU)
• AE Tax Series 6 & 8 (AU)
• AE Tax (AU)

In the MYOB Tax Lodgment Manager homepage you may experience returns displayed as Ready to Lodge for an extended period of time and the status not changing to Transmitting.

This can occur when the MYOB Tax SBR Sender Server requires to be restarted due to recent SQL updates.

To resolve this issue, restart the MYOB Tax SBR Sender Server and these returns will then continue through the lodgment process.

For details on restarting this service, refer to Restarting the MYOB Tax SBR Sender Server