Skip to main content
Skip table of contents

Tax 2024 issues

This support note applies to:

  • AE Tax (AU)

  • AO Tax (AU)

Article ID: 177897514

This page is a reference for all 2024 issues that are outstanding or resolved in an update. We'll keep adding issues to this page as they're found.



Ref no

On the Activity Statement Obligations (ASO) homepage, when you open an activity statement that is prefilled from the ATO and in a Ready to Prefill status, it gets linked to the 2024 tax return as a generic schedule instead of the 2023 return.

Note: Once you’ve updated to 2024.0, you’ll no longer be able to create new activity statements from within the 2024 tax return.

We’ve fixed this issue in a hotfix release.
Install the Tax 2024.0a KB224821282 hotfix (Australia) to resolve the issue.

In Tax 2024, when a depreciation asset is part of the small business pool, the threshold is applied to Date Purchased instead of Date first used/held ready.

If the Date Purchased is prior to 1st July 2023 and the Date first used/held ready is 1st July 2023 or later, and the amount is greater than $1000 and less than $30000, the amount is written off incorrectly.

We’re aware of this issue and working on a fix.


PAYG instalments fields missing

When you go to Preparation > GST/PAYG profile, the 2023 Q4 option is missing.

We’re aware of this issue and working on a fix.

In the meantime, as a workaround manually calculate the total of PAYG instalments, and enter it in Return properties.



PHI Rebate and MLS surcharge estimate incorrect

In a 2024 individual tax return, the estimate is incorrect if you claim private health insurance and the Medicare levy surcharge applies to the income threshold.

We’re aware of this issue and are working on a solution.


Printing ATO pdf copy

When printing ATO PDF copy of the 2024 Partnership tax return, you may see the error No Pdfs found to process using master file: C:\Users\ADMINI~1.EDN\AppData\Local\Temp\2\MM\Fax_Temp\FAXMST.INI

This error occurs when printing an ATO PDF copy of a 2024 partnership tax return.


Gross Distribution from trusts indicator required where gross distribution trusts amount is present

This error occurs in the Trust income schedule, where there are Franked distributions and Franking credit amounts and nothing in the Primary production or Non-primary production income.


JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.