Tax 2024 issues
This support note applies to:
AE Tax (AU)
AO Tax (AU)
This page references all 2024 outstanding or resolved issues in an update. We'll keep adding issues to this page as they're found.
Release information
This is the latest release for AE/AO. To see the rest of the releases, go here.
Known issues
Description | Fix |
|---|---|
TFN is visible even when Hide TFN is ticked. The Trust income (DISTBENTRT) schedule show the TFN even if Hide TFN is ticked. This happens in Company, SMSF, Partnership and Trust returns | We’re aware of this issue and are working on a fix. |
SBE Pool balance written off incorrectly | When the SBE Pool balance is written off incorrectly if the pool balance is less than $20,000 after applying depreciation. We’re aware of this issue and working on a fix. As a workaround, remove the integration from the depreciation worksheet, and enter the values manually. |
On the Activity Statement Obligations (ASO) homepage, when you open an activity statement that is prefilled from the ATO and in a Ready to Prefill status, it gets linked to the 2024 tax return as a generic schedule instead of the 2023 return. Note: Once you’ve updated to 2024.0, you’ll no longer be able to create new activity statements from within the 2024 tax return. | We’ve fixed this issue MYOB AE/AO release notes—5.4.52/2024.1 SP1 (Australia) release. |
In Tax 2024, when a depreciation asset is part of the small business pool, the threshold is applied to Date Purchased instead of Date first used/held ready. If the Date Purchased is prior to 1st July 2023 and the Date first used/held ready is 1st July 2023 or later, and the amount is greater than $1000 and less than $30000, the amount is written off incorrectly. | We’ve fixed this issue MYOB AE/AO release notes—5.4.52/2024.1 SP1 (Australia) release. Support ref no: 01811237 |
PAYG instalments fields missing When you go to Preparation > GST/PAYG profile, the 2023 Q4 option is missing. | We’ve fixed this issue MYOB AE/AO release notes—5.4.52/2024.1 SP1 (Australia) release. Support ref no: 01834331 |
PHI Rebate and MLS surcharge estimate incorrect In a 2024 individual tax return, the estimate is incorrect if you claim private health insurance and the Medicare levy surcharge applies to the income threshold. | We’ve fixed this issue MYOB AE/AO release notes—5.4.52/2024.1 SP1 (Australia) release. Support ref no: 01836543 |
Motor vehicle Expenses (MVE) schedule OWDV incorrect for MVE asset with purchase cost | We’ve fixed this issue MYOB AE/AO release notes—5.4.52/2024.1 SP1 (Australia) release. Support ref no: 01865922 |
Integration issues in SMSF 2024 to Trust income schedule | |
Trust income schedule amounts not integrating to Trust income in the main return. | We’ve fixed this issue MYOB AE/AO release notes—5.4.52/2024.1 SP1 (Australia) release. Support ref no: 01855731 |
Trust income schedule amounts incorrectly integrate when SMSF is in full or partial pension mode. | We’ve fixed this issue MYOB AE/AO release notes—5.4.52/2024.1 SP1 (Australia) release. Support ref no: 01941313 |
Trust income schedule amounts incorrectly integrating to Capital gains BW schedule | We’ve fixed this issue MYOB AE/AO release notes—5.4.52/2024.1 SP1 (Australia) release. Support ref no: 01960879 |
Printing issues | |
Printing ATO pdf copy When printing ATO PDF copy of the 2024 Partnership tax return, you may see the error No Pdfs found to process using master file: C:\Users\ADMINI~1.EDN\AppData\Local\Temp\2\MM\Fax_Temp\FAXMST.INI | This error occurs when printing an ATO PDF copy of a 2024 partnership tax return. |
2024 Company return Consolidated group losses schedule not printing | When printing ATO PDF copy of 2024 Company Tax Return, ue : Consolidated group losses schedule 2024 is not printing. Support ref no: 01856345 |
Depreciation worksheet values not printing when there is asset group 2. | Depreciation worksheet does not display when the asset belongs to asset group 2:
Support ref no: 01889383 |
Depreciation method is displayed incorrectly | If the date first used is 30/06/2024, the depreciation method shows Diminishing value incorrectly but the depreciation value is correct. This is only a display issue. Support ref no: 01937677 |
2024 SMSF and Trust return - Trust income schedule printing #error | The Tax office copy PDF of the Trust income schedule tax office copy PDF does not show any values and displays #error when there is a value. Support ref no: 02008883 |
Depreciation worksheet total incorrectly printing when there is private use % | We’ve fixed this issue MYOB AE/AO release notes—5.4.52/2024.1 SP1 (Australia) release. Support ref no: 01877855 |
Validation/PLS errors | |
VR.ATO.TRT.433083 Capital gains is incorrect | This issue occurs if you’re distributing capital gains to more than one beneficiary. Support ref no: 01947846 |
VR.ATO.TRT.433084 Type of trust must be a 'deceased estate' - code '059' | This is an ATO known issue and they have advised that it will be resolved on 16 September 2024. |
2024 Trust tax return CMN.ATO.GEN.XML01 Assessable balancing adjustments | This issue occurs if you have an amount at Item 14 -Assessable balancing adjustments. We currently don't have a workaround, contact support for a fix. Support ref no: 01948155 |
TRT.442897 Distributions to Beneficiaries of Trust schedule must be present when Trust distributions - Income amounts or credits are provided except where type of trust is ‘CCIV Sub-Fund Trust’ or ‘Is the trust a managed investment trust (MIT)?’ is ‘yes’ (true) " | We’re aware of this issue and working on a solution Support ref no: 02012038 |
VR.ATO.PTR.440038 Distributions to Beneficiaries of Trust schedule must be present when Trust distributions - Income amounts or credits are provided | This issue occurs due to the incorrect integration of the values from the trust income schedule to the main return Support ref no: 02040151 |
TRT VR.ATO.TRT.433089 Type of trust must not be a 'deceased estate' - code '059' | This is an ATO known issue and they have advised that it will be resolved on 16 September 2024. |
Trust income schedule CMN.ATO.CTR.428048 Gross Distribution from trusts indicator required where gross distribution trusts amount is present | This error occurs in the Trust income schedule, where there are Franked distributions and Franking credit amounts and nothing in the Primary production or Non-primary production income. Update 6 August We’ve fixed this issue in a hotfix release. Go to my.myob to download and install Tax 2024.0b KB253689907 hotfix (Australia) Support ref no: 01847781 |
2024 Trust tax return CMN.ATO.GEN.XML01 CMN.ATO.TRT.433084 - Net small business income is incorrect | This error occurs if you have an amount at any of the items below but the closing stock is null. Enter 0 at Closing stock to fix the error.
We’ll implement an F3 validation check in the next release if the Closing Stock label has no value. Update 6 August We’ve fixed this issue in a hotfix release. Go to my.myob to download and install Tax 2024.0b KB253689907 hotfix (Australia) Support ref no: 01856809 |
CMN.ATO.TRT.433095 | This error occurs if when the trust has no income to distribute or is a loss. Update 6 August We’ve fixed this issue in a hotfix release. Go to my.myob to download and install Tax 2024.0b KB253689907 hotfix (Australia) Support ref no: 01856338 |
2024 Trust tax return CMN.ATO.GEN.XML01 PropertyPlantAndEquipmentEffectiveLifeRecalculation | This error occurs if you have amounts in any of the labels below but not answered Item 50 D Did you recalculate the effective life for any of your assets this income year? picklist field must be provided
We’ll implement an F3 validation check in the next release if the Item 50 D Did you recalculate the effective life for any of your assets this income year? picklist field must be provided is not answered. Update 6 August We’ve fixed this issue in a hotfix release. Go to my.myob to download and install Tax 2024.0b KB253689907 hotfix (Australia) Support ref no: 01813837 |
Distributions from Partnership schedule CMN.ATO.GEN.XML03 - A Field contains invalid data (such as letters in numeric or date filed) | This error occurs if you’ve completed the mandatory fields in Distributions from Partnership schedule. Enter 0 in the following fields to fix the error.
Update 6 August We’ve fixed this issue in a hotfix release. Go to my.myob to download and install Tax 2024.0b KB253689907 hotfix (Australia) |
ATO prefill | |
Individual 2024 return ATO prefill is incorrect when there are Australian Goverment allowances amount. | When prefilling Australian Government allowances and payments for jobseeker payments from ATO, the amounts are prefilling only one payment into Australian Govement amounts (aga) schedule. We’re aware of this issue and working on a solution. In the meantime, check the prefill report and enter the amounts manually. Support ref no: 01889362 |