This support note applies to:
- AO Document Manager (AU)
- AO Classic Document Manager (AU)
- AO Classic Document Manager (NZ)
- AO Document Manager (NZ)
- AE Document Manager (NZ)
- AE Document Manager (AU)
In MYOB Document Manager (DM) a local copy of the DM documents remain in my checked out location after closing the document and the changes made to documents do not appear to be saving in the document.
This will occur when the document has not been auto-checked in.
The auto-check in feature is controlled by the DM Toolbar which appears in Microsoft (MS) Outlook, Word and Excel. If the toolbar has been disabled you will need to re-enable it then open and close the document again for the document to be auto-checked in.
Re-enabling the Document Manager Toolbar For further instructions, refer to Buttons missing from Document Manager toolbar