This support note applies to:
- AE Tax Series 6 & 8 (AU)
- AE Tax (AU)
- AO Tax (AU)
After installing an FBT update and when opening a current year FBT return, you might see the error:
"20xx/20yy FBT return will not be available in use for Tax 20xx until you have installed the release containing ATO updates for FBT", where xx is the current financial year and yy is the FBT year you're trying to open.
For example, you'll see this error when you open a 2019 Fringe Benefit Tax (FBT) return.
- Confirm that your version number is the updated version.
- Open any current year tax return
Go to Help and click About, and check the version number.
If your version number is not the updated version, you may need to re-run the install. Contact support for more information.
Follow the KB from the table below to transfer the SQL tables and files manually.