Posted cheque is cancelled or bounces
This support note applies to:
AE Practice Manager (NZ)
AE Practice Manager (AU)
You may come across the situation where a cheque received from a client bounces after a receipt has been posted to the client's account.
There are 2 ways of handling this depending on the timing of notification from the bank.
Scenario 1
In cases where the bank has notified you whilst the accounting period is still open & the receipt was posted in the current period:
Un-allocate the receipt.
Enter a negative receipt. This lets you record a description as to why the entry is being cancelled.
Scenario 2
In cases where the accounting period has been closed and it cannot be re-opened:
Enter and post a negative receipt to the client for the amount of the bounced cheque dated in the current accounting period.