Returns missing from Lodgment Manager homepage
This support note applies to:
- AO Tax (AU)
- AE Tax Series 6 & 8 (AU)
- AE Tax (AU)
In MYOB Accountants Enterprise (AE) and MYOB Accountants Office (AO) Tax version 2016.4, you may experience lodged returns missing from the Lodgment Manager homepage.
This occurs where returns have been marked as lodged manually and appear in the lodgement history as a paper lodged form.
If you experience this issue, contact us and quote KB 38714.
MYOB Internal Notes:
This error occurs where returns have a lowercase L for 'Lodged' in the State column of the dbo.TAX_DZZTB011 table.
To resolve this issue change the lowercase L to uppercase.
Insert PR# 145547997251