Select Yes from the list at label Q if, in deriving income, the company used the internet to:
Receive orders for goods and/or services. For example, the company received orders by email or a web page form-rather than by conventional post, telephone or facsimile.
Receive payment for goods or services. For example, the company received:
credit card or charge card details by email or web page form-rather than by conventional post, telephone or facsimile
Deliver goods and/or services. For example, the company:
used email, the world-wide web file transfer protocol (FTP) to deliver digitised music, news articles or software-rather than conventional post to deliver software on a disk
used email, in conjunction with a website, to give advice and received a payment in connection with this advice
advertised goods or services of other businesses for a fee on the internet
provided access to the internet.
Select No from the list at label Q, if the company only used the internet to:
Advertise the company's goods or services.
Give support to the company's customers.
Buy the company's stock.
Do the company's banking online.