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Uninstalling and reinstalling AO Workstation

This support note applies to:

  • AO Document Manager (AU)
  • AO Document Manager (NZ)
  • AO Tax (NZ)
  • AO Practice Manager (NZ)
  • AO Practice Manager (AU)
  • AO Workpapers (AU)
  • AO Statutory Reporter (AU)
  • AO Tax (AU)
  • AO Corporate Compliance (AU)
Article ID: 34729

If you need to perform an uninstall and re-install of AO workstation setup please do the following:

Please ensure you close all MS Office applications.

Prior to running the installation you must ensure that: 

To uninstall AO

Log onto the workstation as the domain administrator (for example, 'Administrator') and remove MYOB AO Workstation from Control Panel > Add or Remove Programs.

To re-install AO

1. Open Windows Explorer and navigate to; \\servername\MYOBAO\AOSQL\WorkstationInstall, where servername is the name of the server or workstation on which you performed the server installation.

2. Double click setup.exe.

For more detailed instructions on re-installing, please refer to Running a workstation installation for Accountants Office 

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