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Ensuring a successful workstation install

This support note applies to:

  • AE Workpapers (AU)
  • AE Statutory Reporter (AU)
  • AE Document Manager (NZ)
  • AE Practice Manager (NZ)
  • AE Practice Manager (AU)
  • AE System Release (NZ)
  • AE System Release (AU)
  • AE Reporter (AU)
  • Profiles (AU)
  • PMA (AU)
  • PDF Manager (AU)
  • AE Document Manager (AU)
  • AE Tax (NZ)
  • AE Assets (AU)
  • AE Assets (NZ)
  • AE Tax Series 6 & 8 (AU)
  • AE Tax (AU)
  • PDF Manager (NZ)
  • AO Tax (AU)
  • AO Tax (NZ)
Article ID: 35487

To ensure a successful workstation setup installation for MYOB Accountants Enterprise (AE) and Accountants Office applications there are a few things you need to do before hand. Following is an overview of the steps involved.

Remove any versions of the following from Programs and features if they exist

If you use a terminal server please you need to invoke install mode first. For more details refer to Installing applications on a Terminal Server 

  • MYOB Accountants Enterprise Assets.

  • MYOB Accountants Enterprise Client.

  • MYOB Accountants Enterprise Reporter Integration.

  • MYOB Accountants Enterprise Reporter.

  • MYOB Registration Workstation.

  • MYOB System Release Workstation.

  • MYOB Corporate Compliance.

  • MYOB Workstation.

  • MYOB X Support.

  • MYOB Document Manager Workstation.

  • MYOB Intranet Workstation.

  • MYOB PDF Manager.

You are now ready to reinstall the applications as per the respective workstation setup KB articles in the following order as required.

If you use..See..

MYOB AE Tax with Practice Manager

KB 37154: Running a combined workstation installation or uninstallation for Accountants Enterprise

MYOB AO Tax with Practice Manager

KB 34729: Uninstalling and reinstalling AO Workstation

MYOB AE Series (6 or 8) with Practice Manager

(use this if you have series 6 or 8 with framework)

Installing and Uninstalling Accountants Enterprise (AE) on a workstation 

MYOB AE Integrated release (series 6 & 8 only) - AU

Running a Contacts or Client Compliance workstation setup

MYOB AE System Release/MAS/Assets NZ

Installing System Release on a workstation

MYOB AE Document Manager/Intranet

Installing or Uninstalling AE Document Manager and Intranet workstation setup

MYOB AE Assets - AU Only

AU - Refer to the Installation Guide of the Assets release. 
(Assets is a workstation installation and you need to install Assets on each workstation/Terminal Server.)

NZ - The workstation setup MYOB AE Assets for New Zealand is included in the System Release/MAS workstation setup process.

MYOB AE Reporter

Running a workstation setup for AE Reporter (NZ)

MYOB AE Corporate Compliance

Refer to the Corporate Compliance Installation Guide to complete the client installation.

If you want to use silent workstation install

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