Error: "DMFile.SentNewEmail OutlookApplicationHelper.SentNewEmail Library not registered"
This support note applies to:
- AO Document Manager (AU)
- AO Document Manager (NZ)
- AE Document Manager (NZ)
- AE Document Manager (AU)
In MYOB Document Manager (DM) if you have recently updated your operating system or version of MS Office, when sending an email using Document Manager you may experience the following error:
"DMFile.SentNewEmail OutlookApplicationHelper.SentNewEmail Library not registered.
(Exception from HRESULT: 0x8002801D (TYPE_E_LIBNOTREGISTERED))"
This error occurs due to incorrect Windows registry keys.
MYOB Internal Notes:
Insert PR# 140090954236
Not an issue - system correct