This support note applies to:
- AO Document Manager (AU)
- AO Document Manager (NZ)
- AE Document Manager (NZ)
- AE Document Manager (AU)
In MYOB Document Manager (DM) you may experience the following error "Return argument has an invalid type" when opening or saving documents within DM after a server migration or upgrade to a new version.
To resolve this error you will need to run the DM_Config.exe on the server where the data resides, known as the Filestore Server.
For further instructions refer to Locating and running DM_Config.exe
If the error is only occurring when saving emails you may not be running the current workstation version of MYOB Document Manager. Reinstall MYOB Document Manager workstation on the affected machines.
For details refer to the relevant article:
|If you use...||Go to ...|
|Accountants Enterprise Integrated||Installing or Uninstalling AE Document Manager and Intranet workstation setup|
|Accountants Enterprise Classic||Installing and Uninstalling Accountants Enterprise (AE) on a workstation|
|Accountants Office||Uninstalling and reinstalling AO Workstation|