Uninstalling and reinstalling MYOB AE Practice Manager workstation
This support note applies to:
- AE Tax Series 6 & 8 (AU)
You may be required to perform an uninstall and a reinstall of MYOB Accountants Enterprise (AE) workstation to resolve an issue or error message.
If you are using AE and you do not use the combined installer, this article is for you.
If you cannot find the setup file referenced in the procedure, you may be using the combined installer. If this is the case, refer to Installing and Uninstalling Accountants Enterprise (AE) on a workstation.
Before you begin, to ensure a successful install of AE on your workstation, you'll need to do the following:
- Ensure you are logged into windows as an Administrator
- Disabling User Account Control (UAC)
- Enabling Linked Connections in Windows
- Temporarily disable your Anti-Virus or Firewall software
- Close all Microsoft Office applications on the workstation