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CMN.ATO.AS

Activity statement errors

If you can’t find the error you’re looking for, see the ATO’s list of PLS errors.

CMN.ATO.AS.EM023

You must select a reason for the variation at T4.

Solution

Select a reason from the drop list at T4 and relodge.

CMN.ATO.ODRPT.EM1001 

Only one 'Whole of Agency' report can be requested per day

Solution

You can only request the ASLR once a day. If you reschedule it, you'll get this error.

CMN.ATO.AS.EM024

Access to the activity statement is not available. Contact the ATO.

Solution

To check that these details are correct, contact the ATO on 1300 139 373. You'll need to supply the following information:

  • name

  • address

  • TFN or ABN

  • account or client account number (if applicable)

  • the activity statement period.

This error occurs with a revised activity statement when the original AS was lodged via ELS and now the PLS form type is wrong in the amended activity statement.

In this instance, contact the ATO to get the correct PLS form type.

Make sure you've entered the correct ABN or Branch code if relevant, or TFN when generating a Single Request in the Activity Statement Obligations homepage. You might also check your permissions to lodge activity statements in the ATO Access Manager

CMN.ATO.AS.EM059

Complete PAYG-W prior to submitting the activity statement.

Our records show that you have not entered data for PAYG-W which you are required to report on. You will be expected to complete the obligation prior to submitting the activity statement. If you believe you are not registered for this obligation, contact the Tax Office on 1300 139 373.

Solution

Enter a zero at labels W1 to W5 and relodge.

CMN.ATO.AS.EM060

<Field> was reported as <amount> and will be corrected to <amount>

You'll see this error if the amounts in the activity statement do not match the ATO data.

Solution

Edit the activity statement to match the amount shown on the rejection message and re-lodge.

Amounts are not automatically corrected.

CMN.ATO.AS.EM063

The activity statement you are trying to lodge has been either lodged, cancelled or discontinued. Access to the activity statement is not available. Contact ATO

Solution

Check with your client to see if it has been lodged, cancelled or discontinued. If it's been lodged, then update its status to lodged.

  1. Follow the menu path Lodgment > Update > I P T C F Forms.

  2. Make sure the Single Return option is selected.

  3. Click OK. The Lodgment Update window displays showing the current status of the return.

  4. At the Status field, click the drop-down arrow and select Lodged

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